- SHIPPING & FAQ's
International Orders Welcome!
Please read the
terms for shipping and feel free to e-mail
me with any questions or concerns.
All Payments are due in full at the time you place
your custom order or when you purchase directly from
the website, Etsy, MakeMinePink.com, catalog or other
ordering method, unless otherwise arranged, including
charges for any upgrades, add on items, customizations,
and/or additional international, AFO/PPO, Alaska, Hawaii,
or US Province shipping charges.
We process payments conveniently through Paypal and
all major credit cards are accepted through the Paypal
secure online server. You do not have to have or use
a Paypal account for your payment to be processed. We
do not take credit cards over the phone, email or fax.
Alternately you may email or mail your order and pay
by personal check or money order. Please email for the
mailing address. Payment must be received within 7 days
of purchase. All items will be held for shipping, or
for custom work, construction will begin when funds
clear with our bank.
Our standard shipping method within the US is USPS
Priority Mail. Shipping prices will include delivery
confirmation and insurance on orders of $30 or more
(required). International shipping is done via USPS
Global Priority Mail.
If you would like to request any other method of shipping
or if you're shipping will require additional
charges beyond the standard shipping, I will calculate
the extra shipping and send an addendum invoice.
If you email or mail your order please specify if
you want or require special shipping and your invoice
will reflect your request.
Coupon Codes: If you have a valid
coupon code and the shopping cart does not recognize
it, please email email@example.com and provide
the code your are trying to use, and the source (where
you got the code) and we will respond ASAP.
We insure each package valued over $50 and obtain delivery
confirmation. We are not responsible for items that
are lost or damaged in shipping . If payment is not
received within 7 days, all items will be returned to
inventory and re-listed for sale. We thank you for your
As most of my products are lightweight, shipping is
usually via USPS Priority Mail with delivery confirmation.
All items valued above $50.00 will be insured. If you
would like your package to require a signature for delivery,
you must note this in the comments section of your order.
We are not held responsible for lost or missing items
for which the carrier has confirmed delivery without
signature. The postal service will not process insurance
claims on items they confirm as delivered.
Inventory and One-Of-A-Kinditems that are marked as
"Available for shipping" or "In Stock"
will ship within 3 business days of completed payment.
Allow 7-14 business days for delivery, yes, even with
USPS Priority Mail Service (their rules, not mine).
To conserve gas, energy, and to keep shipping costs
down, we now take trips to the post office only twice
a week, on Tuesdays and Thursdays. If you have a special
occasion and let us know we will make an exception.
We make every effort to have the postal carrier pick
up our shipments every postal workday.
Made-To-Order, Limited Edition and Customized
handcrafted items that are marked as "In stock"
- are shipped within 3 business days via USPS Priority
Mail. If not marked as "In stock" or "Available
to Ship" the limited edition items, made-to-order
and customized orders will be created following receipt
of payment for the order. Generally you will need to
allow 14 to 21 days working days (Monday - Friday) for
Please understand that I am a one person
operation and can only make reproducible, made-to-order
and customized products as they are ordered. I handcraft
each of these kinds of orders individually and many
hours are invested in creating each item. I assure you
- you will be very satisfied with your individualized
If you need your item rushed,
please email me and I will be happy to work with you
to get your item made as quickly as possible.
Please allow 7-10 days for delivery (even though I will
ship USPS Priority) once you receive delivery notification
from me. Please email
with any questions or concerns. I want you to be happy
with your purchase and appreciate your understanding
of my limitations as an artist/handcrafter. Beauty and
quality are my high priorities in creating your items.
I do not charge handling fees. It is my
gift to you that your item will be beautifully wrapped
and carefully packaged. I believe when you receive an
item from Mama's Pocketbook it should be a joy to open
RETURNS POLICY - Made to Order and Customized items are non-refundable and non-returnable. Payment must be received in full before production will begin on these types of orders. I do guarantee my work, so please contact me directly via email or telephone if you feel your item is defective in any way or if it has been damaged and we will arrive at a solution together. If an item is returned without notice and authorization, no refund will be given. Shipping fees are non-refundable, however if a problem should occur with an order and replacement is determined necessary, I will absorb the cost of returned merchandise shipping and reshipping.
DONATIONS POLICY - Mama's
Pocketbook believes in giving back to the community.
We particpate quarterly with donations to selected charitable
organizations or events. While it is an honor and a
compliment that our products are wanted for donation,
our annual budget allows us to absorb the expense of
miscellanous donations. We do believe in giving back
to the community, however, we receive requests every
month from various groups and have determined that our
best policy will be to continue our selected donations
for breast cancer awareness, single parents support
and other charitable concerns of our choice.